Bewertung I03808443 zu:Servietten Wimmel
D
Damien1 Bewertung3.10.2023
Never received product emailed you to tell you this and had no reply would like a refund as it is now 11 days since ordereing
Antwort von Servietten Wimmel
Hello Damien,
first of all I would like to apologize to you that the goods have not arrived yet. We have to clarify internally why DHL has not yet delivered the package. I will of course take care that you get the refund. On the point that you have not received any feedback by mail: You sent us the mail on Friday, today, Tuesday, is a holiday in Germany and therefore not all employees were working yesterday. Please allow us 1-2 days to respond. The colleague will take care of the refund tomorrow.
With best regards, Christian Behrends, Owner
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Shopreaktion
3.10.2023, 09:29
3.10.2023, 09:29
Hello Damien,
first of all I would like to apologize to you that the goods have not arrived yet. We have to clarify internally why DHL has not yet delivered the package. I will of course take care that you get the refund. On the point that you have not received any feedback by mail: You sent us the mail on Friday, today, Tuesday, is a holiday in Germany and therefore not all employees were working yesterday. Please allow us 1-2 days to respond. The colleague will take care of the refund tomorrow.
With best regards, Christian Behrends, Owner