When I once got very sick in Cologne over a weekend, it was very difficult to get some propper information about where to go and what to do and the University Clinic in Cologne didn't accept this insurance and had no idea what it was. Same in Hamburg.
Händler "provisit-visum.de" schreibt:
Dear customer we are sorry that you are not satiesfied with PROVISIT-VISUM. If you have an urgent question or need help during the weekend you always have the possibility to contact our medical partner MD Medicus. All contacts and explanations about handling such a situation can be found under https://www.provisit-visum.com/claims/emergency. In case of any queries please do not hesitate to contact me.
Mit freundlichen Grüßen // Kind regards
Beschwerdemanagement // Complaint management
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