Received an invoice in spite of paying for article several weeks earlier. Accounts department could not find proof of payment and therefore had to photocopy my own copy of their receipt and forward it on. No acknowledgment of having received it and no words of thanks ever received. In addition, packaging was absolutely terrible with items being packed in a carton that were far too big for the contents which were left to be thrown around inside due to failure of additional internal packaging. Sorry, but for this level of service I would never recommend Camping-Kuhn to anyone.