Giving one star since zero is not possible. Took them 4 weeks to process my complaint about RAM module that was malfunctioning (screenshots of memtest results were submitted) and caused my PC to crash. No response from customer service, nothing to indicate if they will refund the module or send a new one, leaving me with my non functional PC. Finally the complaint is closed, they sent me the modules back, stating ‘memtests pass’. Never buying anything from them again. I will make sure my company removes them from the supplier list.