Bewertungen von Angela

Super Produkte, schnelle Lieferung und sehr nette und hilfreiche Beratung. Danke für alles

Wie immer ... schnelle und unkomplizierte Abwicklung.

Bestellvorgang einfach und übersichtlich, Ware topp, alles bestens!

Alles bestens. Zu empfehlen.

schneller Versand, top Ware

Immer schnell und richtig inhalt. Gute sortiment. Mann kann einzelne produkte aussuchen. Super.

Immer wieder gerne. Blitzversand und 1A Ware.

Top Ware, Top Beratung, Qualitativ hochwertig

Over the years I have used Rebuy a number of times, selling 6 iPhones and buying 4 iPhones and a PlayStation, all without any issues. However in October 2024 I sold my disabled son’s iPhone 14 Plus to them. Same procedure as usual, Securely packed the phone into the original iPhone box, then repacked that into another box, completely wrapped that up in brown sticky tape to be sure it was totally secure and took in to the local DHL parcel shop. A few days later the package was shown as delivered to Rebuy. Then a few days later the package was shown as being in transit again. A few days later then shown as received but damaged. I called Rebuy to check what was happening to be informed that the package was received empty. They explained that the package was damaged and no phone inside. They said that they had kicked off an investigation and not to worry, this happens more often than they like, but all shipments are fully insured. 5 months later, after numerous complaints, calls and emails to Rebuy, after providing all requested information to them, today I received an email stating that DHL rejected their claim, so there is nothing they can do and I won’t receive any payment for my sons phone (agreed selling price 453€). Do no sell to this company, they (or their employees or their logistics partners) lose or steel your property, make you wait 5 months with no information and then simply refuse to pay. Absolutely disgusting and dishonest.

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