Ortel Mobile

mangelhaft
1,00/5

UNACCEPTABLE SERVICE

Bewertung
IA0001308062

Kunde "UNACCEPTABLE SERVICE" schreibt folgende Bewertung:

 I orderred the SIM card on 26th of February a pre-paid card for 9.95 euro and today is 2nd of April and i am calling to customer service 2nd time to ask me to send the card. Everytime i give all the details needed for address, and I am told the same thing that they will send me the SIM card and I will get it in 3-5 days, but still did not receive it.


I am having very BAD and FRUSTRATING EXPERIENCE. And customer service is lacking experience to explain the reasons and handle the conversation in English.
 
02.04.2015

Bestelldetails

Bestelldatum 26.02.2015 Lieferdatum Keine Angaben
Erhaltdatum 18.04.2015