This is my first order ONLINE in Gerry Webber. Because I am new in Germany and don't know some rules, I made a mistake with the shipping address. I immediately after order contacted your service to help me. But, they just answered my questions like a robot. They didn't advise me what to do in this situation, they can't change something, the can do nothing. This makes me upset.
Because of it, my order returned to your shop and now I need to wait for refund to make a new order. (((