educare24.de

ausreichend
2,08/5

Ling

Bewertung
I02858516

Kunde "Ling" schreibt folgende Bewertung:

 unacceptable extra charge for 1 month which is already in the past while i signup up after 1 month. (signed up in Nov, but charged me for both Oct and Nov) 
08.01.2020

Händler "educare24.de" schreibt:

 Dear Mrs Ling
we regret that you consider our terms and conditions unacceptable and that you feel that we are demanding premiums from you without any basis. So we would like to clarify. For the calculation of premiums the actual date of entry is decisive and not the date when you told us your date of entry. On the confirmation of insurance which you required for your visa we will provide you with insurance cover from your date of entry. As soon as you told us your date of entry we have activated your insurance cover and calculated your insurance premium starting with your date of entry. We hope to have removed all unclarities. If you have any further questions please do not hesitate to contact us.

Mit freundlichen Grüßen // Kind regards
Sandra Karnstedt-Panienka
Beschwerdemanagement
DR-WALTER GmbH
weltweit gut versichert
Eisenerzstraße 34
53819 Neunkirchen-Seelscheid
T +49 2247 9194 - 755
F +49 2247 9194 - 40
sandra.karnstedt-panienka@dr-walter.com
www.dr-walter.com
www.reiseversicherung.com
 
13.01.2020