Dear Mrs Ling
we regret that you consider our terms and conditions unacceptable and that you feel that we are demanding premiums from you without any basis. So we would like to clarify. For the calculation of premiums the actual date of entry is decisive and not the date when you told us your date of entry. On the confirmation of insurance which you required for your visa we will provide you with insurance cover from your date of entry. As soon as you told us your date of entry we have activated your insurance cover and calculated your insurance premium starting with your date of entry. We hope to have removed all unclarities. If you have any further questions please do not hesitate to contact us.
Mit freundlichen Grüßen // Kind regards
weltweit gut versichert
T +49 2247 9194 - 755
F +49 2247 9194 - 40