Aquasabi

mangelhaft
1,00/5

Nicola M.

Bewertung
I03544501

Kunde "Nicola M." schreibt folgende Bewertung:

 pessimo 
24.12.2021

Händler "Aquasabi" schreibt:

 Hello dear customer,

we are very sorry that you were not completely satisfied with our service.
Of course we can understand your displeasure that your lamp took a bit longer to be shipped over the Christmas period and that part of the set-up unfortunately did not work.

Nevertheless, we can't fully understand your low rating, as we were unfortunately unable to respond to your complaint at the time you posted it. We received your complaint at about the same time as your review. As with your emails regarding the transit time of your shipment, we responded as quickly as possible: this morning you already received a response from us that the defective controller will be replaced by us.

Please let us know how we can help you further. You are very welcome to contact us again directly, we will certainly find a solution.
We have sent you this message again directly and look forward to your feedback.

Your Aquasabi team
 
28.12.2021

Bestelldetails

Bestelldatum 14.12.2021 Lieferdatum 15.12.2021
Erhaltdatum Keine Angaben