THANK YOU for a Fantastic online service and fantastic online customer service even during Covid-19. Im in the UK and wanted the Lunor A5 231 col 20 which is a colour that I could not find here in the UK. After finding "brillenchic-onlineshop.de" with international shipping had them in stock I ordered them.
I have received fantastic customer service with great communication from various members including, Silke, Uwe & Chris.
At first we had a slight shipment problem due to the x-mas and Covid time and to many packages via DHL and so the frames was sent back to sender.
Chris was great with immediate communication to me and also sorted this problem straightaway and had them resent back out to me immediately. Even with that problem I have received the frames within 2 weeks. And the bonus is I love the frames!
A big thank you to Chris and all at Brillen Chic Worch.
I definitely recommend and will use again without hesitation!